enGenius earns ISO 20000-1 and ISO 27001 certifications

enGenius Consulting Group (enGenius) is pleased to announce the achievement of ISO 20000-1 and ISO 27001 certifications by NSF International Strategic Registrations. These certifications add to our existing ISO 9001 certification and demonstrates enGenius’ commitment to Quality Management, Service Management, and Information Technology Service Management. Many Federal Government customers now require these certifications.
 
ISO/IEC 20000-1 is a business improvement tool that helps enGenius build a resilient service management system that not only adapts to fast-changing technologies but ensures alignment to customer, statutory, and regulatory requirements, issues, and objectives of interested parties to deliver desired results. It reflects enGenius’ commitment to provide consistently high-quality service and to reduce risk to our Service Management System processes.  
 
ISO 27001– Information Security is one of the central concerns of the modern organization. The volume and value of data used in everyday business increasingly drive how organizations operate and how successful they are. To protect this information – and to be seen to be shielding it – we have chosen to become ISO 27001 certified. This certificate provides evidence that enGenius has designed and implemented a coherent and comprehensive suite of information security controls and other forms of risk treatment, adopting an overarching management process to ensure that the information security controls continue to meet the organization’s information security needs on an ongoing basis. It systematically examines our information security risks, taking account of the threats, vulnerabilities, and impacts.
 
enGenius President R. Bruce Bateman states, “our team has worked very hard for months on both of these certifications to demonstrate our commitment to our Customers in ensuring them that we have robust processes in place for our Service Management System and Information Security. We are motivated to continually look for areas of improvement to compete in our marketplace.”